Returns & Exchanges
We want you to feel the aloha spirit in every purchase, which is why we offer a 30-day window for returns on all unworn and unwashed apparel. If your island-inspired gear isn't a perfect fit, we are here to help with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original bags.
- 3.Drop Off Package
Hand your package to any authorized carrier location; we recommend obtaining a receipt for tracking purposes until the return is processed.
- 4.Receive Refund or Exchange
After our team inspects the items at our warehouse, your refund will be issued to the original payment method or your exchange will be shipped within 5-7 business days.
